Stop Hoping for Referrals - Build a Predictable Referral Engine
Referrals and reviews are too important to leave to chance. This webinar presents a practical system for positioning your expertise, creating client experiences worth talking about, collecting credible proof, and maintaining the relationships that produce repeat introductions over time.
The session explains how a clear niche and recognizable value proposition help clients describe an agent accurately to others. It then examines the timing of referral, review, and testimonial requests—especially positive transaction milestones, successful problem resolution, closing, and post-closing check-ins. You will learn how to capture specific feedback, request permission for public use, manage named or anonymous testimonials appropriately, and turn client language into stronger social proof. The webinar also addresses professional referral partners, ongoing CRM follow-up, annual contact plans, and the importance of asking for feedback during the process rather than appearing months later only to request a favor. The result is a relationship-centered engine built on proof, timing, consistency, and trust.
What You'll Learn
• How positioning and niche expertise make referrals more specific and valuable.
• When and how to ask for reviews, testimonials, feedback, and introductions.
• How to capture client language and use social proof with appropriate permission.
• How CRM follow-up and professional partnerships support a predictable referral system.
Pause, rewind, and resume anytime. No scheduled start.
Sabine is an award-winning writer, producer, coach, and moderator who has delivered over one million courses and helped hundreds of thousands of agents—alongside her clients and partners—accelerate their success. As the founder and CEO of Hiveologie and a four-time running RISMedia Newsmaker Trailblazer, she is one of the original innovators and architects of real estate learning. Always looking to improve and links between business performance and learning methodology in the most practical terms, Sabine and her team began the task of reinventing elearning, with the Agent experience in mind.
Teresa has worked in the relocation and real estate industry for over 30 years. Until 2019, she managed corporate relocation, referrals, affinity programs, concierge services, the internet leads call center, and the license-holding referral company for a multi-state region of Coldwell Banker Realty and then for Pacific Union International. She started her consulting firm in 2020 to address pain points and to focus on revenue generation for agents and broker-owners with a specific focus on referrals.